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Shiregreen Medical Centre Patient Survey Online - Melrose Surgery Opening Hours, please read our latest news for more information.

Patient Participation Group (PPG) Meeting - Tuesday 10th September 2019 6pm, Shiregreen Medical Centre.  To join the group please see the Patient Participation Group section below.

Friends and Family Test (FFT) please complete a form in the surgery or have your say on Friends and Family Test below

Practice Management

Rachel Kershaw (f)

Managing Business Partner

Mrs Angie Baker (f)

Operations Manager

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.


Tara Baldwin (f)
Sam Beard (f)


Janette Benjamin-Potts (f)
Angela Cordell (f)
Liz Georgsson (f)
Rachel Hawksworth (f)
Lisa Riches (f)
Nicola Thompson (f)
Kathryn Yule (f)
Mr Mack Beard (m)
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.


Lisa Mason (f)
Angela Stephenson (f)
Amy Walton (f)

The Secretaries process all practice referrals, scan and code the hospital letters, new patient summaries, action doctor's reports and provide copies of medical records on request from solicitors and insurance companies. They each also have a specialised workload.

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