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Shiregreen Medical Centre Patient Survey Online - Melrose Surgery Opening Hours, please read our latest news for more information.

Patient Participation Group (PPG) Meeting - Tuesday 10th September 2019 6pm, Shiregreen Medical Centre.  To join the group please see the Patient Participation Group section below.

Friends and Family Test (FFT) please complete a form in the surgery or have your say on Friends and Family Test below

Repeat Prescriptions

Please only request the medication you need this month and allow 2 working days for your prescription to be processed by the surgery and an extra day for it to arrive at your chosen pharmacy.

Electronic Prescribing Service (EPS)

We offer the Electronic prescribing service, which allows you to choose or 'nominate' a pharmacy to get your appliances or medicines from.  Your GP checks your prescription then sends it electronically to the place you have nominated. This means you do not have to collect your paper prescription from your GP practice saving you time.  You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.  You may not have to wait as long as your prescription could be prepared before you arrive.

For more information or to sign up to electronic prescribing please ask one of our receptionist team or visit the HSCIC website at:

There are various ways to order your prescription which are shown below

Request your Prescription on the internet

You can order your repeat prescriptions securely online via the link at the top of this page. You will need to come down to the surgery to register for this online service.  The receptionist will then supply you with a website link, username and first password.   

In person

Place your written request in the box in reception.

By Post

If you post your prescription request to us and supply a stamped addressed envelope we can post the prescription directly back to you.

By phone

Prescription line is open between 10:00 and 13:00 when we have a dedicated staff member to deal with the calls. Telephone prescription requests will not be dealt with outside of these times. This service is intended for people who are unable to get into surgery and do not have internet access.

Pharmacy Service

If you would prefer to pick up your prescription directly from the chemist a collection service is available from most of our local Pharmacies. Please ask your regular chemist for details.

Repeat Dispensing Service

In some cases the doctor can sign up to 12 months prescriptions in one go, and these then wait at the chemist for you to collect each month. Please ask your doctor for details of the ‘Repeat Dispensing’ service.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review regular medications.  A review date will appear on your repeat slip, please ensure that you book in for a medication review to avoid prescription requests being rejected.

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